Frequently Asked Questions (FAQ)

🛒 Orders

How do I place an order?

 Simply browse our collection of premium products, add your favorite items to your cart, and proceed to checkout. You will receive an automatic order confirmation email once your purchase is complete.

Can I change or cancel my order after placing it?

 Please contact us at support@stylison.com as soon as possible. If your order hasn't been processed or dispatched yet, we will do our absolute best to accommodate your request. Once an order has shipped, it cannot be canceled, but you can easily return it under our Return & Refund Policy.

🚚 Shipping

How long does delivery take?

 Orders are typically processed within 1 to 3 business days. After your order has been processed and dispatched, estimated transit time is 5 to 10 business days.

The total estimated delivery time is 6 to 13 business days, including processing time.

Please note that delivery times are estimates and may vary due to carrier delays or other circumstances beyond our control.

Do you offer free shipping?

 Yes! We offer 100% Free Shipping on all orders across the United States. There is no minimum purchase or order value required.

Do you ship internationally?

 No. Currently, we ship exclusively within the United States (USA). We do not offer international shipping.

How do I track my order?

 Once your order is dispatched, you will automatically receive a shipping confirmation email containing a tracking link so you can follow your package's journey directly to your door.

🔄 Returns and Refunds

What is your return policy?

 We offer a 30-day return window from the date of delivery. Items must be unused and in their original packaging. There are no restocking fees on eligible returns. For full details, please see our Return & Refund Policy page.

Who pays for return shipping?

 If you changed your mind, ordered the wrong size/color, or no longer need the product, the customer is responsible for the return shipping cost. If the item arrived damaged, faulty, or incorrect, Stylison will cover 100% of the return shipping costs by providing a prepaid label.

How long does it take to receive my refund?

 Once we receive and inspect your returned item, we process your refund within 7 business days. The refund will be credited back to your original payment method. Depending on your bank, it may take an additional 3 to 5 business days to reflect on your account.

💳 Payment

What payment methods do you accept?

We accept the payment methods that are displayed and available at checkout. All payments are processed securely through authorized third-party payment processors.

Any applicable taxes or other charges will be clearly displayed at checkout before you complete your purchase. Stylison does not charge any undisclosed fees.

Is my payment information secure?

 Yes, 100%. All payments are processed securely through certified third-party payment gateways using industry-standard SSL (Secure Sockets Layer) encryption. We never store your full credit card or financial details on our servers.

Are there any hidden fees or taxes?

Stylison does not charge any undisclosed fees. Any applicable taxes or other charges will be clearly displayed at checkout before you complete your purchase. The final amount payable will always be shown before you place your order.

📞 Contact

How do I get in touch with customer service?  

If you need assistance, please contact us:

Email: support@stylison.com
Phone: +1 (626) 946-9260

You can also contact us through the live chat available on our website.